Terms of service
Terms & Conditions

Services Provided

Power Wash N Fold offers laundry pickup, washing, folding, and delivery services to residential and commercial customers in Downers Grove and nearby areas. Services must be scheduled in advance and are subject to availability.

Customer Responsibilities

By using our service, you agree to:

  • Provide accurate contact and address information

  • Be available during scheduled pickup and delivery times

  • Remove items from pockets and separate delicates, if preferred

  • Inform us of any laundry preferences or fabric care needs

We are not responsible for damage caused by items left in pockets or mislabeled garments.

Turnaround Time

Standard turnaround is 24–48 hours. Delays may occur due to high volume, weather, or unforeseen events, but we always strive to deliver on time.

Payments

All payments are due at the time of service. We accept major credit/debit cards and secure online payments. Prices may vary based on laundry volume or special requests.

Cancellations & Rescheduling

Pickup or delivery can be canceled or rescheduled with at least 4 hours’ notice. Missed pickups without notice may be subject to a fee.

Lost or Damaged Items

We take great care with your laundry, but in rare cases, items may be misplaced or damaged. If you believe something is missing or damaged, please contact us within 48 hours of delivery. Claims will be reviewed case by case. Liability is limited to the fair replacement value, not exceeding 10x the service cost.

Promotions & Gift Cards

Promotions, discounts, and gift cards are subject to terms and may have expiration dates. They are not redeemable for cash.

Use of Website

By using our website, you agree not to misuse it or access it in a way that could harm our service or other users.

Contact Us

For questions or concerns regarding these terms, please reach out:

Power Wash N Fold
815-272-6061
powerwashnfold@gmail.com
Downers Grove, IL