Need Help? We've Got Answers
We’ve answered some of the most common questions to make your laundry experience even easier.
Have more questions? Call or text us anytime — we’re here to help.
How does your laundry service work?
Schedule a pickup, we collect your laundry, clean it, fold it, and deliver it back to you.
How long does it take to get my laundry back?
Standard turnaround time is 24 to 48 hours after pickup.
Do I need to sort my laundry before pickup?
No, you don’t. We sort your laundry by color and fabric before washing.
What kind of detergents do you use?
We use high-quality, skin-safe, and eco-friendly detergents. Hypoallergenic options are available on request.
Can I request special instructions for my laundry?
Absolutely! You can include notes for preferences like temperature, detergent type, or fabric handling.
Will my clothes be washed with others’?
No. We wash every customer’s laundry separately to ensure hygiene and avoid mix-ups.
How do I schedule a pickup?
You can book online, through our website, or by calling/texting us directly.
What happens if I’m not home for pickup or delivery?
No problem. You can leave your laundry in a secure spot and let us know.